Refund Policy

Effective Date: September 25, 2025

At Xtreme HD IPTV, we strive to provide premium IPTV services and ensure your satisfaction. To give our customers peace of mind, we offer a 3-day refund policy for new subscriptions.

1. Eligibility for Refund

Refunds are available under the following conditions:

• The request is made within 3 days of your initial subscription purchase.

• The subscription is a new purchase and has not been previously canceled or refunded.

• Refund requests are for issues directly related to service performance or technical accessibility.

Note: Lifetime subscriptions, renewal payments, or third-party purchases through other platforms may have different terms and may not be eligible for this refund.

2. How to Request a Refund

To request a refund:

1. Contact our support team via hello@xtrmehdiptv.com within 3 days of purchase.

2. Include the following details in your email:

   • Full name used for the subscription

   • Email address associated with the account

   • Transaction ID or order number

   • Reason for requesting the refund

3. Our support team will review your request and respond within 24–48 hours.

3. Refund Processing

• Approved refunds will be processed using the original payment method.

• Depending on your bank or payment provider, it may take 3–7 business days for the refund to appear in your account.

• Refunds are limited to the purchase price of the subscription only; any additional fees (such as transaction or currency conversion charges) are non-refundable.

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

• Requests made after the 3-day period.

• Service interruptions caused by the user’s internet connection, device issues, or improper setup.

• Content restrictions due to regional licensing.

• Partial use of the subscription or dissatisfaction unrelated to technical issues.

5. Contact and Support

If you have questions or need assistance with a refund, please contact us directly:

Email: hello@xtrmehdiptv.com
Website: https://xtrmehdiptv.com

Our team is available 24/7 to ensure your refund requests are handled promptly and professionally.

6. Important Notes

• Refund requests must be made within 3 days of purchase. Late requests cannot be processed.

• We recommend contacting our support team immediately if you experience any technical issues.

• By purchasing Xtreme HD IPTV, you acknowledge and agree to this 3-day refund policy.